LIMITED * WARRANTY
The Limited Lifetime Warranty offered by
SofaUSA.COM Inc. is comprehensive in all
areas described hereunder. Please read carefully.
SofaUSA.COM will repair or replace with
equivalent materials (if identical goods
are not available) any defective material
used in the Company’s product as defined
in the following text.
1.SofaUSA.COM guarantees this product has
been upholstered in 100 percent genuine
leather covers, and warrants the leather
Peeling – The finish will not peel
from the leather.
Cracking – The leather will resist
cracking under normal use.
Tearing and Splitting – The leather
will resist tearing and splitting under
Fading – The finished leather resists
fading, except in direct sunlight.
Tackiness – The leather will not
become tacky or sticky.
This Warranty is good for one (1) year
under normal household usage. This Warranty
does not include coverage for wrinkling
or natural markings from injuries to the
hide, variations in grain, or color variations.
These are proof that genuine cowhide leather
has been used.
Frames are constructed from select hardwood
lumbers all of which have been carefully
dried, milled and processed to remove defects
that could cause structural weakness. All
corners and structured stress points are
reinforced with corner blocks that are firmly
glued then screwed in place. SofaUSA.COM
warrants its frames against defects in material
and workmanship for the life of the product
under normal household conditions.
SofaUSA.COM warrants all cushions against
loss of foam resiliency for a period of
ten (10) years from the date of delivery
under normal household conditions. Your
foam will conform to its user with use and
aging. Do not confuse normal softening and
flattening that occurs in all foam with
actual loss of foam resiliency. Only the
latter is covered by this Warranty.
SofaUSA.COM uses the finest spring base
construction available for upholstered furniture.
SofaUSA.COM warrants that the spring construction
in this product is free from material and
workmanship for the life of the product
under normal household conditions.
Mechanisms/Inner Spring Mattresses/Massage
SofaUSA.COM warrants all motion and sleeper
mechanisms against defective materials,
or workmanship for one (1) year from the
date of delivery under normal household
conditions. Inner spring sleeper mattresses
and massage systems are warranted to be
free of defects for one (1) year from the
date of purchase under normal household
This Warranty shall extend only to the
original purchaser of the furniture at the
original delivery address. This Warranty
cannot be transferred. This Warranty shall
extend only to furniture used in the purchaser’s
home. Corporation or contract purchase,
or any use of the furniture for the general
public is not covered by this Warranty.
You must retain your original bill of sale
in order for the warranty to be valid.
Claims are to be made through an authorized
SofaUSA.COM representative. SofaUSA.COM’s
obligation under this Warranty is limited
to repairing or replacing at SofaUSA.COM
option any part or product found to be defective
in material or workmanship. SofaUSA.COM,
in its sole discretion, will determine the
cause and nature of any defect, the necessity
and manner of repair or replacement, and
all other matters pertaining to the condition
of the furniture. If it should become necessary
to return the product to the factory for
repairs, the cost of packing, brokerage
and shipping to and from the factory are
not covered by this Warranty. Evidence of
original ownership such as sales invoice
or other documents of purchase will be required.
This Warranty will not apply to any conditions
or defects resulting from commercial usage,
negligence, misuse, alterations, fire, accidents,
improper cleaning, contact with sharp or
rough objects, or contact with any foreign
substance. Claims due to cuts, burns or
pet damage are excluded. Concealed freight
damage, such as scuff and rub marks, are
excluded from this Warranty. This Warranty
does not cover fading due to exposure to
the sun. SofaUSA.COM makes no other express
warranties, any implied warranties, including
warranties as to marketability or fitness
for a particular purpose. Nor shall SofaUSA.COM
have any responsibility for incidental or
consequential damages resulting from the
breach of this Warranty, including but not
limited to inconvenience, rental or purchase
of replacement products, loss of profits
or commercial loss.
Some states or provinces do not allow the
exclusion or limitation of incidental or
consequential damages. Therefore, the above
limitation or exclusion may not apply to
you. This Warranty gives you specific legal
rights, and you may also have other rights
which may vary from state to state or province