I just wanted to let you know that everything
went very well with my
furniture. It has worked out wonderfully.
I have gotten a lot of positive
comments on it already. The moving company
was very professional and
handled the delivery wonderfully as well.
We are very happy with our Love Seats-
great quality and
design...it was a pleasure buying from you.
I wanted to thank you for the outstanding
leather sectional. It just arrived and it
is far beyond any of our expectations. The
leather is gorgeous and it is unbelievably
comfortable. Thanks again for your
attention to detail and superb service.
New York, NY
I just wanted to thank you so much for
the sectional!... it is absolutely stunning,
exactly how I pictured, and it fits perfectly
in the basement. Not to mention it's a pretty
snazzy couch for the basement, I figured
to carry the decor throughout. I just wanted
to thank you so much for your constant help
in my choices of decor and for your time.
I love, love, love my new chairs! The chairs
arrived in our very remote west Texas home
in perfect condition, and I got 2 leather
chairs from you all for what I would have
paid for 1 leather chair from Pottery Barn.
They aren't just beautiful, but are very
comfortable, too. I just happened across
your website from a link on Yahoo Yellow
Pages, and was a bit worried about ordering
from a company I had never heard of. I am
so happy I took the risk!
R. B. Davis
You convinced me to take a chance on your
products and you have a new convert! My
two sofas arrived today – they are
exquisite, the color is perfect (as billed)
and the delivery within 4 weeks is amazing!
I know I saved at least $1000 on each sofa.
I asked you if you made up the testimonials
– know I know you were telling the
truth when you said ‘not a one’!
You may use mine!.
North Andover, M
I just received my sofa & loveseat.
I cannot really express in words how pleased
I am with the quality, and it has exceeded
my expectations in beauty. Thank you for
you wonderful service. Everyone there has
been very helpful and courteous and I highly
recommend your web site.
Spring Hill, Florida
Love seats… and that's the right
word for them... We love them! They arrived
in perfect condition, perfectly gorgeous.
The workmanship is superb. Thank you so
much, and every single person in your company
who worked on them; we are going to enjoy
them for years and years, and then, I'm
betting, our children will enjoy them some
more. I'm so glad I Googled 'sofa'! Best
for the New Year to all of you.
The Sea Ranch, CA
My new leather couch came today. Words
to describe my ruby couch sumptuous and
gorgeous. I am glad I shopped around and
Hi, my sectional was delivered today and
it’s perfect, way better then I expected!!!
Thank you and I’ll recommend sofausa.com
to all my friends.
I cannot express to you just how astonished
we were to receive the service that we did.
The sofa was just delivered to us and it
is everything you said it would be. We are
happy with the quality of leather and were
impressed at how fast everything was looked
after. You have a customer for life and
it was wonderful to do business with a company
that puts so much emphasis on customer service.
S. & L. Brown
I am hoping that this email will reach
not only the two of you but management personnel
as well. I have rarely had a more positive
pleasant experience (either internet or
retail) than working with the purchase of
the two sofas from your company. Sofausa.com
delivered a superlative product. The price
was excellent. We were thrilled with the
workmanship, color, detail and quality.
Your company did absolutely everything they
promised to do and ON TIME!!!!!!!!!!!!!!!!!!!!!!!!
I think you also ought to know about the
delivery as well. Two very nice young gentlemen
called me the day before and set up a delivery
time. They arrived ON TIME. They sofas were
still in the shipping plastic. These two
young men brought them in, set them where
we indicated and then stripped off the plastic.
These two young men then proceeded to check
every inch of both sofas to make sure that
there were no marks, dents, scratches or
other shipping or delivery damage. Then
they asked me to go through the same process.
When they were satisfied and when they were
assured that I was satisfied, they then
asked me to sign the necessary paperwork.
We are developers and builders. At the
moment, we have just finished a development
where the homes are running about $450,000
up to about $2,000,000. I can't tell you
how many people in the last week I have
given not only the website name but specifically
your names as well. Thank you for making
this purchase a wonderful experience. I
will definitely be back and so will my friends
My sectional and chair arrived Monday at
noon and I'm still in awe. It exceeds my
expectations in every way. It is the most
handsome sectional I've ever laid eyes on.
A big "thank you" to you and your
staff for the beautiful work and exceptional
service and professionalism. More companies
should operate on the values that you do.
The sofas, chair, and ottoman are spectacular,
the quality is evident in the materials,
feel, cushioning, and appearance. I appreciate
your assistance in choosing the right products
and couldn't be more pleased by the service,
pricing, and quality overall. There are
several more customers coming your way soon
from my recommendation!
Dana Point, CA
Just wanted to say thanks for all your
help. We will definitely contact you in
the future when looking for furniture. This
was such a nice experience. The chair is
in perfect condition, and matches the sofa
to a Tee!!! They made delivery this morning
at 7 AM and my husband and I didn't miss
a beat getting to work on time. It worked
out wonderfully. Thanks again!!
Just wanted to tell you all at that I really
love my new couch, reading chair and ottoman.
Your company did a tremendous job at building
them. The quality is excellent and the price
was unbeatable. You customer service is
unrivalled. I will recommend SofaUSA to
anyone I know that is looking for furniture!
Lexington Park, MD
The sofa and chair have arrived and are
installed. They look and feel great, thanks.
D. Monsma, Harvard University
WOW. What a beautiful leather sectional
I now own! It was worth the wait and meticulous
picking of leathers. The couch fits perfectly
in my living room and is the most comfortable
couch on which I have ever sat. Thanks so
much for helping me. Other than that, the
couch landed in perfect shape in Pittsburgh.
I am thrilled with my leather sofa. I am
moving to a huge apartment and would like
to know what chairs and ottomans would best
go with that sofa. Please respond soon.
I am currently shopping for the apartment.
Los Angeles, CA
The couch arrived on Friday and it is absolutely
horrible. No only joking. It's so incredible
and I am so happy, THANK YOU THANK YOU THANK
YOU!!!!! I think you deserve a medal of
New Preston, CT
I wanted to sent this letter in recognition
for the outstanding customer service you
provided to me with my recent purchase of
my living room set thought Sofausa.com.
As you are aware, the purchase of fine furniture
can be intimidating, frustrating, and costly,
especially online. However, your attention
to every detail of my purchase from understanding
my specific furniture and timing needs to
the ultimate delivery of my furniture, two
weeks early, far exceeded my expectations.
Moreover, the quality and workmanship of
the furniture you delivered was superior
to any other that I viewed in other furniture
outlets visited prior to my purchase through
I would strongly recommend that anyone
interested in purchasing a high quality
living room set visit Sofausa.com and consult
Thanks for the exceptional service and
P.Kenny, Customer Vice President
Nabisco Foods Company
I just want to thank you for your patience
and persistence. I have been in sales for
30 plus years and I rate your performance
as first rate. You know how to handle and
address issues and to make your customer
feel good about doing business with you.
I had several other alternatives and I choose
Thanks for your support.
I recently purchased and received a beautiful
sofa and chair from you. This was my first
experience purchasing anything from the
internet and I must say that it was a very
I just wanted to let you guys know that
you have one of the nicest and most-user
friendly website I have ever used. The Flash
interface looks great...very professional
looking. I am in the market to buy a leather
sofa, and will probably end up going with
you guys since you made such a great first
impression. Keep up the good work!
Kansas City, MO
I wish everyone I had to deal with was
as knowledgeable and as considerate as you
have been. Thank you for accommodation my
numerous questions and squeezing up to the
deadline to catch the lower pricing. I plan
on taking a few deep breaths before I tackle
THANKS THANKS THANKS
Hawthorne Woods, IL
Thank you so much. The sofas arrived today,
they are beautiful! It was a joy doing business
My sofa and loveseat arrived without any
difficulty. My family loves the soft cushions.
I thought you might enjoy seeing your merchandise
being enjoyed. Thanks for your craftsmanship.
Have been enjoying our new sofa, chair
and ottoman. I am considering purchasing
a second ottoman.
High Point, NC
Received everything. Furniture is beautiful.
Staten Island, NY
We have the new couch and chair set up
in our living room at long last. It took
us this long because I put down a new hardwood
floor before moving the furniture in. My
wife and I love both items
It was a pleasure doing business with you.
I have already recommended you to a number
of our friends.
We received the furniture yesterday.. Everything
looks great. Just wanted to drop you a note
to thank you for your service. The furniture
looks great. We love it. The room has a
whole new look to it.
St. Louis, MO
The couches have been here for a couple
weeks. We are very pleased. Thanks.
Regards (& thanks again),
Playa Del Rey, CA
Thanks so much for my beautiful ottoman.
It arrived two days ago. It is perfect!
I can't thank you enough. I wanted you to
know just how pleased I am and how it completes
my living room.
Bay Village, OH
The decorator was very impressed with your
product. She was very surprised with your
pricing on your high-end hides, etc. If
you have some additional brochures, sales
materials, samples, etc. I would be more
than happy to pass them on to her.
Thanks for your time and help.
I have received my couch, chair and ottoman
and when it arrived I couldn't have been
We received the chair yesterday and I wanted
to thank you for the excellent service that
you provided. The construction and leather
quality is very good. Thanks again.
Jersey City, NJ
We absolutely love our new sofa! thanks
so very much for all of your efforts!
Thanks again for your help. The sofa is
very very nice. Good quality.
We will do more.
Thanks for the great customer service and
the ability to listen (and meet my needs).
I'm looking forward to passing your name
Have a great weekend.
I have been extremely busy with work and
other things. I would like to thank you
for the beautiful sofa. It is really a nice
piece. My father-in-law could not believe
how soft it is. During the next few weeks,
my wife and I will be going through your
website (we are doing some remodeling and
have to see how things fit). I will call
you or email you as soon as we have finalized
El Dorodo Hills, CA
I just wanted to thank you again for all
of your help with our purchase of our new
sofa and chair. Mike and I are very excited
and anxiously awaiting the delivery.
While I know at times this process was
frustrating and I could be a little difficult
to deal with I appreciate your patience
and cooperation during this purchase process.
We look forward to purchasing additional
furniture from you in the future.
Thanks for the info. We're excited about
our purchase and can't wait to get the furniture.
Thanks again for all of the hard work.
R. & S. Duffner
The two ottomans arrived safely today.
Thanks for your assistance and follow through.
They're great with my sectional!
Thanks for your assistance. I mentioned
your website this morning to a colleague
who may also be in the market for a leather
Everything looks great. I will send a letter
Just wanted to let you know the furniture
arrived on the 11th. The delivery service
was great and the furniture is just what
I expected. I enjoyed working with you.
I received my new furniture yesterday and
just wanted to tell you how much
I love it. The leather is so buttery soft
and smells great too!
Thanks for the great product.