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I just wanted to let you know that everything went very well with my
furniture. It has worked out wonderfully. I have gotten a lot of positive
comments on it already. The moving company was very professional and
handled the delivery wonderfully as well.

J. Long


We are very happy with our Love Seats- great quality and
design...it was a pleasure buying from you.


B. Jacobson
Manhasset, NY


I wanted to thank you for the outstanding leather sectional. It just arrived and it is far beyond any of our expectations. The leather is gorgeous and it is unbelievably comfortable. Thanks again for your
attention to detail and superb service.


A. Polister
New York, NY


I just wanted to thank you so much for the sectional!... it is absolutely stunning, exactly how I pictured, and it fits perfectly in the basement. Not to mention it's a pretty snazzy couch for the basement, I figured to carry the decor throughout. I just wanted to thank you so much for your constant help in my choices of decor and for your time.


N. Radman
Toronto, ON


I love, love, love my new chairs! The chairs arrived in our very remote west Texas home in perfect condition, and I got 2 leather chairs from you all for what I would have paid for 1 leather chair from Pottery Barn. They aren't just beautiful, but are very comfortable, too. I just happened across your website from a link on Yahoo Yellow Pages, and was a bit worried about ordering from a company I had never heard of. I am so happy I took the risk!

R. B. Davis
Alpine, TX


You convinced me to take a chance on your products and you have a new convert! My two sofas arrived today – they are exquisite, the color is perfect (as billed) and the delivery within 4 weeks is amazing! I know I saved at least $1000 on each sofa. I asked you if you made up the testimonials – know I know you were telling the truth when you said ‘not a one’! You may use mine!.

North Andover, M


I just received my sofa & loveseat. I cannot really express in words how pleased I am with the quality, and it has exceeded my expectations in beauty. Thank you for you wonderful service. Everyone there has been very helpful and courteous and I highly recommend your web site.

Mary D.
Spring Hill, Florida


Love seats… and that's the right word for them... We love them! They arrived in perfect condition, perfectly gorgeous. The workmanship is superb. Thank you so much, and every single person in your company who worked on them; we are going to enjoy them for years and years, and then, I'm betting, our children will enjoy them some more. I'm so glad I Googled 'sofa'! Best for the New Year to all of you.

A. Beckett
The Sea Ranch, CA


My new leather couch came today. Words to describe my ruby couch sumptuous and gorgeous. I am glad I shopped around and found you.
K. Mulvey
Rye, NY


Hi, my sectional was delivered today and it’s perfect, way better then I expected!!! Thank you and I’ll recommend sofausa.com to all my friends.



I cannot express to you just how astonished we were to receive the service that we did. The sofa was just delivered to us and it is everything you said it would be. We are happy with the quality of leather and were impressed at how fast everything was looked after. You have a customer for life and it was wonderful to do business with a company that puts so much emphasis on customer service.

S. & L. Brown
Stillwater, MN


I am hoping that this email will reach not only the two of you but management personnel as well. I have rarely had a more positive pleasant experience (either internet or retail) than working with the purchase of the two sofas from your company. Sofausa.com delivered a superlative product. The price was excellent. We were thrilled with the workmanship, color, detail and quality. Your company did absolutely everything they promised to do and ON TIME!!!!!!!!!!!!!!!!!!!!!!!! I think you also ought to know about the delivery as well. Two very nice young gentlemen called me the day before and set up a delivery time. They arrived ON TIME. They sofas were still in the shipping plastic. These two young men brought them in, set them where we indicated and then stripped off the plastic. These two young men then proceeded to check every inch of both sofas to make sure that there were no marks, dents, scratches or other shipping or delivery damage. Then they asked me to go through the same process. When they were satisfied and when they were assured that I was satisfied, they then asked me to sign the necessary paperwork.

We are developers and builders. At the moment, we have just finished a development where the homes are running about $450,000 up to about $2,000,000. I can't tell you how many people in the last week I have given not only the website name but specifically your names as well. Thank you for making this purchase a wonderful experience. I will definitely be back and so will my friends and neighbors.!!!!!!!!!!!!!!!

S. Barber
Belton, MO


My sectional and chair arrived Monday at noon and I'm still in awe. It exceeds my expectations in every way. It is the most handsome sectional I've ever laid eyes on. A big "thank you" to you and your staff for the beautiful work and exceptional service and professionalism. More companies should operate on the values that you do.


N. Illick
Ivanhoe, NC


The sofas, chair, and ottoman are spectacular, the quality is evident in the materials, feel, cushioning, and appearance. I appreciate your assistance in choosing the right products and couldn't be more pleased by the service, pricing, and quality overall. There are several more customers coming your way soon from my recommendation!

T. French
Dana Point, CA


Just wanted to say thanks for all your help. We will definitely contact you in the future when looking for furniture. This was such a nice experience. The chair is in perfect condition, and matches the sofa to a Tee!!! They made delivery this morning at 7 AM and my husband and I didn't miss a beat getting to work on time. It worked out wonderfully. Thanks again!!
M. Blevins
Chardon, OH


Just wanted to tell you all at that I really love my new couch, reading chair and ottoman. Your company did a tremendous job at building them. The quality is excellent and the price was unbeatable. You customer service is unrivalled. I will recommend SofaUSA to anyone I know that is looking for furniture!


P. Porter
Lexington Park, MD


The sofa and chair have arrived and are installed. They look and feel great, thanks.
D. Monsma, Harvard University
Cambridge, MA


WOW. What a beautiful leather sectional I now own! It was worth the wait and meticulous picking of leathers. The couch fits perfectly in my living room and is the most comfortable couch on which I have ever sat. Thanks so much for helping me. Other than that, the couch landed in perfect shape in Pittsburgh.


C. Knoles
Pittsburgh, PA


I am thrilled with my leather sofa. I am moving to a huge apartment and would like to know what chairs and ottomans would best go with that sofa. Please respond soon. I am currently shopping for the apartment.

G. Gowman
Los Angeles, CA


The couch arrived on Friday and it is absolutely horrible. No only joking. It's so incredible and I am so happy, THANK YOU THANK YOU THANK YOU!!!!! I think you deserve a medal of honor.


J. Pollock
New Preston, CT


I wanted to sent this letter in recognition for the outstanding customer service you provided to me with my recent purchase of my living room set thought Sofausa.com. As you are aware, the purchase of fine furniture can be intimidating, frustrating, and costly, especially online. However, your attention to every detail of my purchase from understanding my specific furniture and timing needs to the ultimate delivery of my furniture, two weeks early, far exceeded my expectations. Moreover, the quality and workmanship of the furniture you delivered was superior to any other that I viewed in other furniture outlets visited prior to my purchase through your company.

I would strongly recommend that anyone interested in purchasing a high quality living room set visit Sofausa.com and consult with you.

Thanks for the exceptional service and excellent furniture.

P.Kenny, Customer Vice President
Nabisco Foods Company

I just want to thank you for your patience and persistence. I have been in sales for 30 plus years and I rate your performance as first rate. You know how to handle and address issues and to make your customer feel good about doing business with you. I had several other alternatives and I choose SofaUSA.
Thanks for your support.

B. Myers
Suisun, CA


I recently purchased and received a beautiful sofa and chair from you. This was my first experience purchasing anything from the internet and I must say that it was a very good experience.



I just wanted to let you guys know that you have one of the nicest and most-user friendly website I have ever used. The Flash interface looks great...very professional looking. I am in the market to buy a leather sofa, and will probably end up going with you guys since you made such a great first impression. Keep up the good work!

A. Garza
Kansas City, MO


I wish everyone I had to deal with was as knowledgeable and as considerate as you have been. Thank you for accommodation my numerous questions and squeezing up to the deadline to catch the lower pricing. I plan on taking a few deep breaths before I tackle the chairs.


B. Argires
Hawthorne Woods, IL


Thank you so much. The sofas arrived today, they are beautiful! It was a joy doing business with you.

M. Olson
Chicago, IL


My sofa and loveseat arrived without any difficulty. My family loves the soft cushions. I thought you might enjoy seeing your merchandise being enjoyed. Thanks for your craftsmanship.

B. Friedman
Glandwyne, PA


Have been enjoying our new sofa, chair and ottoman. I am considering purchasing a second ottoman.

K. Downer
High Point, NC


Received everything. Furniture is beautiful.


M. Strasner
Staten Island, NY


We have the new couch and chair set up in our living room at long last. It took us this long because I put down a new hardwood floor before moving the furniture in. My wife and I love both items

It was a pleasure doing business with you. I have already recommended you to a number of our friends.

Thanks again.

T. Kerr
Kewanee, IL


We received the furniture yesterday.. Everything looks great. Just wanted to drop you a note to thank you for your service. The furniture looks great. We love it. The room has a whole new look to it.

Thanks Again

T. Schroeder
St. Louis, MO


The couches have been here for a couple weeks. We are very pleased. Thanks.

Regards (& thanks again),

S. Hotz
Playa Del Rey, CA


Thanks so much for my beautiful ottoman. It arrived two days ago. It is perfect! I can't thank you enough. I wanted you to know just how pleased I am and how it completes my living room.

R. Spolar
Bay Village, OH


The decorator was very impressed with your product. She was very surprised with your pricing on your high-end hides, etc. If you have some additional brochures, sales materials, samples, etc. I would be more than happy to pass them on to her.

Thanks for your time and help.

M. Pinnette
Naples, ME



I have received my couch, chair and ottoman and when it arrived I couldn't have been more pleased.


M. Bolt
Plattsburgh, NY


We received the chair yesterday and I wanted to thank you for the excellent service that you provided. The construction and leather quality is very good. Thanks again.


K. Gosney
Jersey City, NJ


We absolutely love our new sofa! thanks so very much for all of your efforts!

T. Campbell
Richmond, VA


Thanks again for your help. The sofa is very very nice. Good quality.

We will do more.

J. Sellens
Perris, CA


Thanks for the great customer service and the ability to listen (and meet my needs).

I'm looking forward to passing your name along.

Have a great weekend.

J. Chiapetta
Carmel, IN


I have been extremely busy with work and other things. I would like to thank you for the beautiful sofa. It is really a nice piece. My father-in-law could not believe how soft it is. During the next few weeks, my wife and I will be going through your website (we are doing some remodeling and have to see how things fit). I will call you or email you as soon as we have finalized our decision.

Thanks again

J. Zandian
El Dorodo Hills, CA


I just wanted to thank you again for all of your help with our purchase of our new sofa and chair. Mike and I are very excited and anxiously awaiting the delivery.

While I know at times this process was frustrating and I could be a little difficult to deal with I appreciate your patience and cooperation during this purchase process.

We look forward to purchasing additional furniture from you in the future.


K. Foote
Westminster, MD


Thanks for the info. We're excited about our purchase and can't wait to get the furniture. Thanks again for all of the hard work.

R. & S. Duffner
Penfield, NY


The two ottomans arrived safely today. Thanks for your assistance and follow through. They're great with my sectional!


Nashville, TN


Thanks for your assistance. I mentioned your website this morning to a colleague who may also be in the market for a leather sofa.

B. Lemberger
Verona, WI


Everything looks great. I will send a letter of recommendation.

A. Lipari
Webster, NY


Just wanted to let you know the furniture arrived on the 11th. The delivery service was great and the furniture is just what I expected. I enjoyed working with you.

B. Gerrells
Vergas, MN


I received my new furniture yesterday and just wanted to tell you how much
I love it. The leather is so buttery soft and smells great too!

Thanks for the great product.

A. Villandre
Westfield, IN



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